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xbaij FAQ — FAQ

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Registration & Account

Everything you need to know about creating a new account, updating your details, changing your password, and completing KYC verification.

Deposits & Withdrawals

Full details on depositing and withdrawing with Mobile Pay and Nagad, including transaction timeframes.

Betting Rules

Clear explanations covering betting rules, odds calculation, live betting, and bet cancellation terms.

Bonuses & Promotions

Terms and conditions for the welcome bonus, reload offers, cashback, and referral program.

App & Platform

Android & iOS app downloads, installation issues, and how to use xbaij from your browser.

Security & Privacy

Everything you need to know about account security, personal data privacy, and our responsible gaming policy.

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Registration & Account

Signing up with xbaij is quick and easy. On the registration page Enter your mobile number or email address, create a strong password, and confirm you are 18 or older. Once you verify via OTP, your account is active — the whole process takes just 3 minutes.

No. xbaij only allows one account per person. Creating multiple accounts may result in all accounts being closed and any funds held being forfeited. Details Terms & Conditions See on page.

On the login page and click the "Forgot Password?" link. An OTP will be sent to your registered mobile number. Use it to verify your identity and set a new password. If you run into any issues, email us at support@xbaij.biz.

Yes, KYC (Know Your Customer) verification is required for larger withdrawals. Simply upload a photo of your National ID or passport and verification will be completed within 24 hours.

Responsible Gaming Visit the page and use the Self-Exclusion option. Alternatively, email support@xbaij.biz and your account will be temporarily or permanently closed within 24 hours.

Deposits & Withdrawals

xbaij currently supports deposits via Mobile Pay, Nagad, and Rocket. To learn more about all available mobile banking options, Payment Page View.

The minimum deposit is ৳500 and the maximum per transaction is ৳50,000. The daily limit is ৳2,00,000. Premium members are eligible for higher transaction limits.

Approved withdrawals are typically processed within 15 minutes to 2 hours. During peak banking hours or when KYC is required for the first time, it may take up to 24 hours. Financial Transactions Learn more on the page.

Wait 5 to 10 minutes first. If the balance still hasn't appeared, email support@xbaij.biz with your Mobile Pay or Nagad transaction reference number and we'll verify and resolve the issue promptly.

xbaij does not charge any withdrawal fees. However, your mobile banking provider (Mobile Pay/Nagad) may apply their own cash-out charges.

Betting Rules

xbaij offers betting on over 30 sports, including cricket, football, tennis, badminton, and basketball. All major international tournaments and leagues are covered. Sports See the full list on the page.

Yes. xbaij offers live betting. Odds update in real time while a match is in progress, and you can place bets at any moment during play. On the bet page View all live matches on the page.

If a match is cancelled or left incomplete due to weather, the full stake will be refunded to your wallet. Refunds are typically processed within 30 minutes.

Yes, xbaij supports Parlay and Accumulator bets, where you combine multiple selections for a single bet — with the potential for much higher returns. Details Sports Betting Available on the page.

The minimum bet for standard wagers is ৳50. Limits may vary for Live Betting and special markets. The maximum single bet is ৳1,00,000.

Bonuses & Promotions

New members receive a 100% welcome bonus on their first deposit. Deposit ৳1,000 and get an extra ৳1,000 as a bonus. Registration and claim this offer on your very first deposit.

No, bonus funds cannot be withdrawn directly. You need to meet the specified wagering requirement (typically 5x to 10x) before any withdrawal is allowed. Terms & Conditions Terms & Conditions See on page.

When someone registers using your referral link or code and makes their first deposit, you'll receive a ৳200 bonus. Your referred friend will also get a special welcome bonus.

Yes. Every Monday, active members receive up to 10% cashback on their previous week's net losses. A monthly loyalty bonus also applies.

App & Platform

Get the xbaij app directly from the Download Page Available for both Android and iOS. If you can't find it on the Play Store or App Store, download the APK directly.

Go to your phone's Settings → Security and enable "Unknown Sources" or "Install from Unknown Apps". Then try installing the APK file again. If the issue persists, from your browser Platform use it.

Absolutely. xbaij is fully mobile-friendly. Just visit xbaij.biz on Chrome, Firefox, or any modern browser to enjoy all features — no app needed.

If you receive an in-app notification, update directly from there. Or Download Page download the latest version and reinstall. There's no need to uninstall the previous version first.

Security & Privacy

Yes. xbaij uses 256-bit SSL encryption to keep all data secure. Your personal information is never sold or shared with third parties. For more details Privacy Policy Read on the page.

Log In After logging in, go to Account Settings and select the "Security" option. You'll receive an OTP on your mobile to activate 2FA. Once enabled, every login will require an additional verification step.

You'll receive an SMS alert on your mobile whenever a login is detected from a new device. If you notice any suspicious activity, change your password immediately and notify us at support@xbaij.biz.

xbaij believes betting should be a source of entertainment, not addiction. Our Responsible Gaming Set daily/weekly betting limits, take a break, or use the Self-Exclusion option — all on this page.
Can't find an answer? Our 24/7 support team is always ready to help. Email support@xbaij.biz or reach us via Live Chat on the platform.

More Need Help?

If you can't find your answer in the FAQ, feel free to reach out to us directly.

Email Support

Send us an email with a detailed description of your issue. You'll hear back within 24 hours.

support@xbaij.biz
Live Chat

For immediate assistance, log in to the platform and click the Live Chat button.

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Terms & Conditions

Read the full terms and conditions for betting, payments, and bonuses.

Read Terms & Conditions →

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